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Customer Satisfaction Questionnaire

Introduction

Dear Valued Customer, We are committed to providing you with the best possible experience and continuously improving our services. Please take a few moments to share your feedback with us. Your input is invaluable!

About You

Your Name(Required)

First Last

How Can We Reach You?

We would love to chat with you. How can we get in touch?

Preferred Method of Contact

Your Email Address(Required)

Email Address Confirm Email Address

Your Phone(Required)

Best Time to Call You(Required)

General Feedback:

1. How would you rate your overall experience with T.I.? (1 = Poor, 5 = Excellent)

1

2

3

4

5

2. How can we better serve your needs?

Your Comments(Required)

3. Do you find our pricing competitive?

Always

Sometimes

Rarely

Never

4. Was your order delivered on time and adequately packaged?

Yes

No

(If no, please explain below)

Post Custom Field

5. Were there any quality-related issues with the product?

Yes

No

(If yes, please explain below)

Post Custom Field

6. Are there additional products or value-added services you鈥檇 like us to offer?

Quick Quote System Feedback:

7. Have you used our Quick Quote system?(Required)

Yes

No

8. If yes, how would you rate your experience with the Quick Quote system? (1 = Poor, 5 = Excellent)

1

2

3

4

5

9. Was the Quick Quote system easy to navigate? (If no, please explain below)(Required)

Yes

No

10. Were you satisfied with the response time from the Quick Quote system?

Yes

No

11. How can we improve the Quick Quote system?

Post Custom Field

Post Custom Field

All service center locations are AS9100 & ISO9001 accredited.

Birmingham, UK and Meerbusch, Germany service center locations are AS9100, AS9120 & ISO9001 accredited.

T.I. Approvals:

Pratt & Whitney LCS

ISO Certification

ISO Certification

UK, Germany, NJ, US Locations

Plus a wide range of approvals from most leading OEM鈥檚 across Aerospace, Medical, Industrial, and Oil and Gas markets.

Mill Products
Pipe & Fittings

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